Website Terms and Conditions of Use

PLEASE READ THESE WEBSITE TERMS AND CONDITIONS OF USE (“TERMS” OR “AGREEMENT”) CAREFULLY. THESE TERMS CONTAIN IMPORTANT LIMITATIONS OF LIABILITY, DISCLAIMERS, AND A DISPUTE RESOLUTION PROVISION THAT MAY REQUIRE INDIVIDUAL ARBITRATION AND WAIVER OF YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT. PLEASE REVIEW SECTION 14 CAREFULLY.

Washington Agent Match is owned and operated by Meliora Vita LLC, a Washington limited liability company (“Company,” “Washington Agent Match,” “we,” “our,” or “us”). These Terms govern your access to and use of www.washingtonagentmatch.com, including any content, forms, profiles, recommendations, features, tools, and services made available through the website, collectively referred to as the “Website” or “Services.”

Washington Agent Match provides an online platform that helps individuals looking to buy or sell real estate in Washington connect with real estate agents. The Services may include agent recommendations, agent profiles, inquiry forms, real estate-related content, and other resources.

By accessing, browsing, interacting with, submitting information through, or otherwise using the Website or Services, you agree to be bound by these Terms, our Privacy Policy, and any additional terms, policies, or disclosures posted on the Website. If you do not agree to these Terms, do not use the Website or Services.

We may update these Terms from time to time. Updates will be effective when posted on the Website unless a later effective date is stated. Your continued use of the Website or Services after updated Terms are posted means you accept the updated Terms.

Your use of the Website and Services is subject to all applicable federal, state, and local laws and regulations. Nothing in these Terms limits any non-waivable rights you may have under applicable law.

The Website and Services are intended only for users who are at least 18 years old. By using the Website or Services, you represent and warrant that you are at least 18 years of age.

We grant you a limited, revocable, non-exclusive, non-transferable right to access and use the Website and Services for your personal, lawful, non-commercial use, and only in accordance with these Terms.

You may use the Website to:

• Learn about real estate agents serving Washington.
• Submit information to request an agent match or recommendation.
• Review agent profiles and related information.
• Contact us regarding the Services.
• Access real estate-related content and resources.

You may not use the Website for any unlawful, fraudulent, misleading, abusive, competitive, or unauthorized purpose.

To use certain Services, you may be asked to provide information such as your name, email address, phone number, property address, budget, timeline, buying or selling goals, home preferences, and other real estate-related information.

You agree that all information you submit is accurate, current, complete, and not misleading. You are responsible for updating or correcting information you provide to us.

All information you provide through the Website is governed by our Privacy Policy. By submitting information through the Website, you consent to our collection, use, disclosure, and retention of that information as described in our Privacy Policy.

Washington Agent Match helps users connect with real estate agents who may be able to assist with buying or selling real estate in Washington.

When you submit an inquiry, your information may be provided to our owner’s real estate team and/or other recommended real estate agents. The owner’s team may be one of the agent options presented to you. We may also recommend or identify up to two additional agents based on the information available to us.

Agent recommendations are provided for informational and convenience purposes only. We do not guarantee that any agent is the best fit for your needs, that an agent will be available, that an agent will respond, or that you will have a successful transaction.

You are not required to work with any recommended agent. You are solely responsible for evaluating, selecting, hiring, and entering into any agreement with a real estate agent, brokerage, or other professional.

The Website and Services are provided for informational and referral purposes only.

Washington Agent Match does not provide legal, financial, tax, mortgage, appraisal, inspection, or other professional advice. Any information on the Website should not be relied upon as a substitute for advice from qualified professionals.

Real estate laws, market conditions, financing options, tax consequences, and transaction terms vary depending on your circumstances. You should consult appropriate licensed professionals before making decisions related to buying, selling, financing, or investing in real estate.

Real estate agents may pay Washington Agent Match or Meliora Vita LLC for access to opportunities, participation, placement, advertising, or related services. Washington Agent Match or Meliora Vita LLC may also receive referral fees or other compensation if a transaction is successfully completed with a participating or recommended agent.

This compensation may create a financial relationship between Washington Agent Match, Meliora Vita LLC, and participating agents.

You acknowledge that agent recommendations may include agents with whom we have a business, referral, advertising, or compensation relationship. You are free to choose any agent, including agents not recommended through the Website.

Any real estate brokerage services are provided by licensed real estate professionals and their brokerages, not by Washington Agent Match unless expressly stated otherwise in a written agreement.

By using the Website, submitting a form, sending us an email, or otherwise communicating with us electronically, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

By providing your phone number through the Website or Services, you authorize Washington Agent Match, Meliora Vita LLC, the owner’s real estate team, and/or recommended real estate agents to contact you regarding your inquiry, real estate goals, requested agent match, or related services. These communications may include phone calls, text messages, emails, and voicemails.

Message and data rates may apply. Message frequency may vary.

You represent and warrant that you are the subscriber, owner, or authorized user of any phone number or email address you provide. You agree not to provide a phone number or email address that does not belong to you or that you are not authorized to use.

You may opt out of text messages by replying STOP to a text message you receive, where supported. You may request help by replying HELP, where supported. You may also contact us at info@washingtonagentmatch.com.

You understand that agents who receive your information are independent professionals and may use their own communication systems, CRMs, or follow-up processes. We are not responsible for communications sent by independent agents after your information has been shared with them. You should contact those agents directly regarding your communication preferences.

Submitting a request through the Website is not a condition of purchasing or selling real estate, obtaining real estate services, or working with any particular agent.

You agree that you will not:

• Use the Website or Services for any unlawful, fraudulent, deceptive, harmful, or abusive purpose.
• Submit false, misleading, inaccurate, or unauthorized information.
• Impersonate another person, company, agent, brokerage, or entity.
• Misrepresent your identity, affiliation, credentials, or intentions.
• Use the Website to harass, threaten, defame, abuse, discriminate against, or harm any person or entity.
• Attempt to gain unauthorized access to the Website, Services, database, systems, accounts, or networks.
• Interfere with or disrupt the Website, Services, servers, security, or technical infrastructure.
• Introduce malware, viruses, bots, scraping tools, spyware, ransomware, or other harmful code.
• Scrape, crawl, harvest, copy, or collect Website content, agent profiles, user information, or database information without our written permission.
• Use Website content or agent information to build, train, improve, or operate a competing product, service, database, directory, AI model, or lead-generation platform.
• Reverse engineer, decompile, or attempt to extract source code from the Website or Services.
• Remove copyright, trademark, or proprietary notices from Website content.
• Use the Website in a way that violates any applicable law, regulation, rule, or third-party right.

We reserve the right to investigate suspected violations of these Terms and take any action we deem appropriate, including restricting or terminating access, removing content, reporting activity to law enforcement, and pursuing legal remedies.

The Website may allow users, agents, or other parties to submit content, including comments, reviews, testimonials, profile information, biographies, photos, descriptions, messages, suggestions, or other materials (“User Content”).

You retain ownership of User Content you submit, subject to the rights granted below.

By submitting User Content to the Website or to us, you grant Washington Agent Match and Meliora Vita LLC a worldwide, royalty-free, perpetual, irrevocable, transferable, sublicensable license to use, copy, display, publish, reproduce, modify, edit, adapt, distribute, promote, and create derivative works from that User Content in connection with the Website, Services, marketing, advertising, social media, agent profiles, and other lawful business purposes.

You represent and warrant that:

• You own or have the necessary rights to submit the User Content.
• Your User Content is accurate and not misleading.
• Your User Content does not violate any law or third-party right.
• Your User Content does not infringe any copyright, trademark, privacy, publicity, contractual, or other right.
• Your User Content does not contain confidential, private, defamatory, obscene, abusive, discriminatory, or unlawful material.

We may review, edit, reject, or remove User Content at any time for any reason, but we have no obligation to do so.

The Website may display reviews, ratings, testimonials, endorsements, or other comments about agents or real estate experiences.

By submitting a review or testimonial, you agree that it must reflect your honest opinion and actual experience. Reviews may not:

• Be false, misleading, fabricated, or deceptive.
• Be submitted in exchange for compensation unless clearly disclosed and permitted by law.
• Contain promotional content for unrelated businesses.
• Include personal attacks, harassment, threats, hate speech, or discriminatory language.
• Include private personal information about an agent, client, family member, or third party.
• Include confidential transaction details without proper authorization.
• Be submitted by someone with an undisclosed conflict of interest.
• Be submitted to manipulate ratings, rankings, recommendations, or agent profiles.
• Violate any applicable law, regulation, or professional rule.

We reserve the right to remove, edit, decline, or refuse to publish any review or testimonial at our discretion.

Reviews, testimonials, and agent profile information may not represent the views of Washington Agent Match or Meliora Vita LLC. We do not guarantee the accuracy, completeness, reliability, or usefulness of any review, testimonial, rating, or profile content.

The Website and Services, including all text, graphics, logos, icons, images, designs, layouts, code, software, databases, features, functionality, content, trademarks, service marks, and other materials, are owned by Washington Agent Match, Meliora Vita LLC, our licensors, or other content providers and are protected by copyright, trademark, trade secret, and other intellectual property laws.

Except as expressly permitted in these Terms, you may not:

• Copy, reproduce, modify, distribute, display, publish, transmit, sell, license, or exploit Website content.
• Use our trademarks, logos, branding, or trade names without written permission.
• Mirror, frame, scrape, or republish the Website or any portion of it.
• Use Website content for commercial purposes without written permission.
• Use Website content to create a competing service, agent directory, referral platform, database, or lead-generation service.

You may temporarily view and print portions of the Website for your personal, non-commercial use, provided that you do not remove copyright, trademark, or proprietary notices.

All rights not expressly granted are reserved.

If you believe any Website content (including any third-party User Content) infringes your copyright, you may notify our designated copyright agent in writing at:

By Mail:
Meliora Vita LLC
22027 7th Ave W, Bothell, WA 98021

By Email: info@washingtonagentmatch.com

Such written notice must meet the requirements of the Digital Millennium Copyright Act and include the following information:

• Description of the copyrighted work you are claiming to have been infringed.
• Description of where the allegedly infringing material is located on this Website.
• Your name, address, telephone number, and email address.
• A signed statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement by you, made under penalty of perjury, affirming that the above information in your notice is accurate, and that you are the owner of the copyright at issue or are authorized to act on the copyright owner's behalf.
• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright at issue.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWS, THIS WEBSITE, THE SERVICES, AND WEBSITE CONTENT ARE MADE AVAILABLE ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED, OR ANY GUARANTY OR ASSURANCE THAT THE WEBSITE OR SERVICES WILL BE AVAILABLE FOR USE, OR THAT ALL PRODUCTS, FEATURES, FUNCTIONS, SERVICES OR OPERATIONS ARE ACCURATE, UP TO DATE, OR WILL BE AVAILABLE OR PERFORM AS DESCRIBED OR ERROR-FREE. ALL IMPLIED REPRESENTATIONS, WARRANTIES AND CONDITIONS RELATING TO THIS WEBSITE, THE SERVICES, AND WEBSITE CONTENT ARE HEREBY DISCLAIMED.

Without limiting the foregoing, we are not responsible or liable for any malicious code, delays, inaccuracies, errors, or omissions arising out of your use of this Website or the Services. You understand, acknowledge and agree that you are assuming the entire risk as to the quality, accuracy, performance, timeliness, adequacy, completeness, correctness, authenticity, security and validity of any and all features and functions of the Services, including, without limitation, Website Content associated with your use of the Services.

YOU UNDERSTAND AND AGREE THAT, TO THE FULLEST EXTENT PERMISSIBLE BY LAW, WE, OUR AFFILIATES, SUCCESSORS AND ASSIGNS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, LICENSORS, OPERATIONAL SERVICE PROVIDERS, ADVERTISERS AND SUPPLIERS, SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND, DIRECT OR INDIRECT, IN CONNECTION WITH OR ARISING FROM YOUR USE OF THIS WEBSITE OR THE SERVICES OR FROM THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, COMPENSATORY, CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES.

Please review this section carefully. This arbitration provision limits your and our ability to litigate claims in court and you and us each agree to waive respective rights to a jury trial or a state or federal judge. You agree that you will not file any lawsuit against us in any state or federal court.

BY ACCESSING AND/OR USING ANY WEBSITE OR SERVICES, YOU AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT TO ARBITRATE.

You and we (collectively, the "Parties") each agree that any and all disputes or claims that have arisen or may arise between you and us relating in any way to or arising out of this or previous versions of these Terms, your use of or access to our Website, or member benefit offers for any product or services sold, offered, or purchased through our Website, any communications between you and us, or any other dispute you may have with us (collectively, "Dispute"), shall be resolved pursuant to this Dispute Resolution Process, except as exempted below. For U.S. residents, the Federal Arbitration Act ("FAA"), not state law, shall govern this Dispute Resolution Process and the arbitrability of all Disputes between us and you. The law of the State of Washington or federal law, where applicable, shall govern the substance of any Dispute.

a. Informal Dispute Resolution

If you believe you have a Dispute with us, please contact us by email at info@washingtonagentmatch.com so we can try to resolve your concerns. We will likewise contact you by email or other available contact information if we believe we have a Dispute with you. For a period of sixty (60) days from the date of receipt of notice from the other party, we and you will engage in a dialogue directly through consultation and good faith negotiations in order to attempt to resolve the Dispute, though nothing will require either you or us to resolve the Dispute on terms with respect to which you and we are not comfortable. Most concerns may be quickly resolved in this manner. Participation in this informal dispute resolution process—during which any applicable statute of limitations or filing fee deadline will be tolled—shall be a precondition to either party initiating a lawsuit or arbitration. Any Dispute that is not resolved through informal resolution shall be submitted to binding arbitration or small claims court as provided below.

b. Binding Arbitration

If we cannot resolve a Dispute as set forth in the manner described in the preceding paragraph within sixty (60) days of receipt of the notice, then ANY AND ALL DISPUTES BETWEEN YOU AND US, WHETHER BASED IN CONTRACT, TORT, STATUTE, REGULATION, OR ANY OTHER LEGAL OR EQUITABLE THEORY AND WHETHER ARISING BEFORE OR AFTER THE EFFECTIVE DATE OF THESE TERMS, MUST BE RESOLVED BY FINAL AND BINDING INDIVIDUAL ARBITRATION, EXCEPT FOR CLAIMS OF DEFAMATION, VIOLATION OF THE COMPUTER FRAUD AND ABUSE ACT, AND INFRINGEMENT OR MISAPPROPRIATION OF ANY OTHER PARTY'S PATENT, COPYRIGHT, TRADEMARK, OR TRADE SECRETS, AND ANY CLAIMS BROUGHT IN SMALL CLAIMS COURT.

BY AGREEING TO ARBITRATE, EACH PARTY IS GIVING UP ITS RIGHT TO GO TO COURT AND HAVE ANY DISPUTE HEARD BY A JUDGE OR JURY (OTHER THAN SMALL CLAIMS COURT AND AS EXPRESSLY EXEMPTED UNDER THIS DISPUTE RESOLUTION PROVISION). YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN OR BRING CLASS ACTIONS. YOUR RIGHTS WILL BE DETERMINED BY A NEUTRAL ARBITRATOR AND NOT A JUDGE OR JURY.

Any Dispute will be resolved solely by binding individual arbitration before the American Arbitration Association ("AAA") using AAA's then-current Commercial Arbitration Rules (or if applicable, Consumer Arbitration Rules), including, when applicable AAA's Mass Arbitration Supplementary Rules. You can obtain AAA procedures, rules, and fee information as follows: 800.778.7879 and http://www.adr.org. The arbitration will be conducted by a single arbitrator who shall be a retired state or federal court judge and who shall apply and be bound by these Terms. The arbitrator must be neutral and the Parties will each have a reasonable opportunity to participate in the process of choosing the arbitrator. Remedies that would otherwise be available to the Parties under applicable federal, state or local laws remain available under this arbitration clause. The arbitrator will determine any Dispute according to applicable law and facts based upon the record and no other basis and will issue a written statement of the essential findings and conclusions on which the award is based for each claim asserted. All issues are for the arbitrator to decide, including issues of arbitrability of any Dispute, except that issues relating to whether the Parties have entered a valid agreement to arbitrate are for the court to decide. To provide the most efficient resolution process, arbitration hearings may be conducted via electronic or telephonic means or by a submission of documents in lieu of a personal appearance by the Parties. However the arbitrator shall have discretionary authority to require a face-to-face meeting if the arbitrator determines that such a meeting is necessary for a fundamentally fair hearing. The in-person hearing shall take place in your county of residence or some other location that is convenient for you.

c. No Class Action Matters

THE PARTIES FURTHER AGREE THAT ANY ARBITRATION SHALL BE CONDUCTED IN THEIR INDIVIDUAL CAPACITIES ONLY AND NOT AS A CLASS ACTION OR OTHER REPRESENTATIVE ACTION, AND THE PARTIES EXPRESSLY WAIVE THEIR RIGHT TO FILE A CLASS ACTION, PARTICIPATE IN A CLASS ACTION, OR SEEK RELIEF ON A CLASS BASIS.

Disputes will be arbitrated only on an individual basis and will not be joined or consolidated with any other arbitrations or other proceedings that involve any claim or controversy of any other party. But if, for any reason, any court with competent jurisdiction holds that this restriction is unconscionable or unenforceable, then our agreement to arbitrate will not apply and the Dispute must be brought exclusively in court pursuant to the provisions of Section 14.h ("Jurisdictional Issues") below. The arbitrator does not have the power to vary these class action waiver provisions.

d. Arbitration Fees

If you initiate the arbitration, you will be responsible for paying the initial arbitration fee. All other costs of the arbitration will be borne by us. You will be responsible for your own attorneys' fees and expenses unless the arbitration rules or applicable law permit you to recover your attorneys' fees. You will not be required to pay any fees or costs incurred by Washington Agent Match if you do not prevail in arbitration, unless the arbitrator determines that the claim was brought in bad faith, in which case the arbitrator may award us attorney's fees, expert witness fees, arbitration-related fees and/or costs. If we initiate an arbitration against you, we will pay all costs associated with the arbitration (other than your attorneys' fees and expenses unless permitted to be recovered under the arbitration rules or applicable law).

e. Injunctive Relief

The foregoing provisions of this Dispute Resolution Process will not apply to any legal action taken by us to seek an injunction or other equitable relief in connection with, any loss, cost, or damage (or any potential loss, cost, or damage) relating to or arising out of the Services, Washington Agent Match's intellectual property rights, Washington Agent Match's operations, or Washington Agent Match's products or services.

f. Excluded Matters

Notwithstanding the foregoing, either of us may bring a qualifying Dispute in a small claims court of competent jurisdiction. Claims of defamation, violation of the Computer Fraud and Abuse Act, and infringement or misappropriation of any other party's patent, copyright, trademark, or trade secrets, are also excluded from the arbitration requirement above (Section 14.b).

g. 30-Day Right to Opt Out

You have the right to opt out and not be bound by the arbitration and class action waiver provisions set forth above by sending written notice of your decision to opt out to the following address via certified mail: Meliora Vita LLC, 22027 7th Ave W, Bothell, WA 98021. The notice must be sent within thirty (30) days after the date you first agreed to these Terms, otherwise you shall be bound to arbitrate disputes in accordance with the terms of this Section 14. If you opt out of these arbitration provisions, Washington Agent Match also will not be bound by them.

h. Jurisdictional Issues

Except where arbitration is required above or with respect to the enforcement of any arbitration decision or award, any action or proceeding relating to any Dispute arising hereunder may only be instituted in state or Federal court located in Snohomish County, WA. You and we consent to the exclusive personal jurisdiction and venue of such courts for such matters. The law of the State of Washington or federal law, where applicable, shall govern the substance of any Dispute (nonetheless, the FAA governs this Dispute Resolution Process).

You agree to indemnify and hold the Company, its subsidiaries, affiliates, agents, shareholders, officers, service providers, contractors, vendors, and employees harmless from any claims, demands, costs, expenses, including reasonable attorneys' fees, losses, damages, and liabilities, whether actual alleged or threatened made by any third party due to or arising out of your use of this Website, the Services, the violation of this Agreement by you, or the infringement by you, or other user of this Website using your computer, of any intellectual property or other right of any person or entity. The Company and its service providers assume no responsibility whatsoever for such content or actions. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

The materials appearing on this Website may include technical, typographical, or photographic errors. We will not promise that any of the materials in this Website are accurate, complete, or current. We may change the materials contained on its Website at any time without notice. We do not make any commitment to update the materials.

Other websites or services, such as those websites we provide links to, or websites you may have clicked-on that directed you to us, have their own terms of use, privacy policies regarding data collection, use and disclosure practices. You acknowledge that we are not responsible for the availability of, or the content, accuracy, or accessibility of any third-party site. You should contact the site administrator for those third-party sites if you have any concerns regarding such links or the content located on such sites. If you visit any other website, we encourage you to review that website's terms of use and privacy policy.

We are not responsible for the policies or practices of third parties.

We reserve the right to change any information, feature or function of our Website without prior notice. We may deny you access to this Website or the Services for any reason without prior notice if you engage in any conduct or activities that we determine, in our sole discretion, violate this Agreement, our legal rights or the legal rights of any third party or are otherwise inappropriate. We are not responsible for any errors or delays in providing the Website whether caused by errors in the registration information you provided by any technical problems in our system.

Any claim related to this Website shall be governed by the laws of Washington without regards to its conflict of law provisions.

If any provision of this Agreement shall be unlawful, void or unenforceable for any reason, the other provisions shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent.

You may contact us by email: info@washingtonagentmatch.com

These Terms were last modified on the date indicated above and are effective immediately.